Shipping is free within the Netherlands and Germany (after settlement with discount coupons) for orders from € 75.00. We charge shipping costs for orders with a lower order value.
All orders are packed with the utmost care to prevent damage during transport as much as possible. However, the transport carries risks of damage. In the unlikely event that something should go wrong with the shipment during transport, unfortunately we cannot take responsibility for this and unfortunately also cannot provide a replacement shipment.
We cannot split orders that contain pre-orders or out of stock items into multiple shipments. In such a case, your entire order will not be shipped until it is complete. If you still want to receive certain items earlier, we recommend that you place separate orders for them. However, keep in mind that the shipping costs are calculated per order. Should we still be able to send outstanding orders combined with later orders, the overpaid shipping costs will of course be refunded.
Only articles that are sealed and unopened can be returned. The return costs are for your own account. Only the costs of the item (including discounts received) will be reimbursed by us, provided that the item is returned to us undamaged. Shipping costs are never reimbursed by us.
For questions you can contact us via firstname.lastname@example.org.
De Mist Records
t.a.v. Niels de Roo
De Kroon 194
7904 KZ Hoogeveen